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Each order is subject to product availability. Customer Service will reach out via email in the event that any item(s) are unavailable. 

All orders are shipped from our warehouse in Portugal within 2 business days. At peak times, such as launch dates, holidays and sales seasons, there may be delays for up to 7 days in order shipment. Once the package has shipped, you will receive an automated email containing tracking information.

For all orders, the shipping confirmation will include a carrier and tracking number information. If for any reason you didn’t receive your order in a 30 day period, please contact us.